If United receives a request for access to or deletion of Personal Data or to opt-out of data collection of your Personal Data, United will comply with the request according to current and applicable regulations within forty-five (45) business days from when United’s Privacy Team receives the request. It may take up to forty-five (45) days to fulfill your request, or longer if additional time is needed. In the event that we cannot complete your request within the initial forty-five (45) day period, we will notify you within the initial forty-five (45) day period.

All submissions of data requests, deletion, or opt-outs will be verified by our Privacy Team. This team will contact the original submitter of the request to verify their identity as the owner of the Personal Data. In the event that our team is not able to properly validate the identity of the requester, the original request may be denied.